How Often should Automatic Doors be Serviced?

Automatic door servicing should take place frequently to ensure proper functioning and to identify potential issues.

Increasing the lifespan and cost-effectiveness of your power operated doors, regular inspections and ongoing maintenance can pre-empt problems and reduce the need for costly repairs further down the line, while ensuring your business remains compliant with safety regulations.

Automatic door

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While there is no specific mandatory time period for servicing to take place, property owners must ensure their automatic doors comply with the law and industry standards. The general recommendation is that they should have a full service at least annually to ensure the mechanisms, control systems and safety features are all operating correctly.

 

Benefits of servicing automatic doors

A full maintenance package, including regular inspections and prompt repairs when needed, can help increase the lifespan, performance and value of your automatic doors. They are covered by the Supply of Machinery Safety Regulations 2008, which require that they must be operated and maintained safely and in accordance with manufacturer instructions.

The law covers electrical machinery with moving parts, including power-operated doors, with their maintenance and safety being an essential requirement under UK health and safety legislation. Although it doesn’t specify the service schedule required, those responsible for their upkeep could be viewed as failing in their legal duty in the event of an accident caused by poor maintenance. This could lead to prosecution if a someone is injured.

Maintenance must be carried out by a professional automatic door service technician, qualified to the British safety standard BS EN 16005: the industry is covered by the Automatic Door Suppliers’ Association scheme to ensure a national standard is met.

Sticking to a regular maintenance schedule reduces the likelihood of costly emergency repairs should the doors break down. As well as meeting legal requirements, it also improves the energy efficiency of your premises.

 

How should a business maintain its automatic doors?

It is generally recommended that the building occupier or caretaker should carry out a basic safety check on a weekly basis of the doors and surrounding environment to look for potential hazards.

They should also keep a documented record of their findings including checking for obstructions such as merchandise displays that might impair the doors’ smooth operation; tripping/slipping hazards caused by carpets and entrance mats; cracked glass; testing the manual and remote activation switches; and ensuring the doors open and close smoothly without delay.

This procedure should never replace the formal service and maintenance activities that are carried out by a qualified technician.

 

What does an automatic door service include?

A commercial automatic door service comprises a comprehensive inspection of the doors, sensors and safety devices, maintenance of all components, and repairs if necessary.

It involves testing the safety features ,including emergency stop buttons, to make sure they’re functioning properly; and confirming the door is working reliably to ensure everyone can access the building – the sensors must detect the presence of pedestrians and trigger the door when required.

A mechanical assessment of the opening and closing mechanisms ensure the speed, timing and smooth operation perform as the manufacturer intended. Components such as the tracks, hinges, rollers and any other physical parts must be checked for wear and tear, and functionality.

The technician can apply appropriate lubricants to moving parts to ensure the doors operate without friction. The doors must be aligned correctly and the sensors and tracks should be free from dirt and debris, as this can impair their smooth operation.

Diagnosing and repairing faults that may arise during the inspection and replacing damaged or worn parts, including glass, is also part of a service. Barriers and screens should be securely fitted and the remote and manual activation switches must be in full working order.

 

Why choose us for your automatic door servicing?

It goes without saying that you should choose the most reliable automatic door service provider to take care of this important area of your premises. Here at Automatic Access, signing up for our full maintenance package is going to increase the life, value and performance of your installation. The package includes a cost-effective programme of regular inspections and a prompt repair service where applicable.

When you need automatic door servicing, look no further, as we offer a range of different service and maintenance packages to suit your every need. Choose from a selection of different service levels, including:

  • One full service and maintenance visit annually, including safety checks
  • Two full service and maintenance visits per year, including safety checks
  • Two full service and maintenance visits annually, safety checks and six reactive calls a year
  • Two full service and maintenance visits annually, safety checks and replacement parts included
  • Fully comprehensive package, including two full service and maintenance visits per year, replacement parts and reactive call-outs in one bundle

Our planned maintenance programme caters for specific needs, from a one-off service to multiple visits per year for all automatic door systems. Helping to control maintenance costs, we can review your automatic door system and provide a schedule tailored to your needs.